Terms of Sale

These Terms of Sale ("ToS") apply to any subscription to the Plat du Jour service offered by the publisher. They are exclusively intended for professionals (restaurateurs, catering establishments, hotels, bars, caterers) within the meaning of the preliminary article of the French Consumer Code.

Any subscription entails unreserved acceptance of these ToS, which prevail over any other conditions, unless expressly agreed otherwise in writing.

The service is marketed by Plat du Jour, reachable at contact@platdujour.app. The publisher's full contact details are available in the legal notices.

Plat du Jour offers three subscription plans, with no commitment, payable monthly or yearly:

Full feature details for each plan are available on the Pricing page. The Premium plan covers three restaurants; beyond that, a tailored offer is made on request.

Fair use. Where a plan mentions “unlimited” visuals or videos (Premium plan), this means reasonable use consistent with the normal activity of a restaurant business. In the event of clearly excessive use or use unrelated to that activity (mass generation, resale, use on behalf of third parties, etc.), Plat du Jour may contact the Client to adjust their usage or offer a suitable plan.

Every new subscription includes a free 15-day trial with all Pro plan features, with no credit card required. At the end of this period, the subscription becomes paid only if the Client actively confirms their subscription and provides a valid payment method.

Subscriptions are made online from the Client's dashboard or, upon request, through the sales team. The contract is formed upon the Client's validation of their payment method and acceptance of these ToS. A confirmation email is sent summarizing the subscribed plan, its price, and effective date.

Prices are expressed in euros, excluding taxes. Applicable VAT is added at the time of invoicing according to the legislation in force on the invoicing date. Prices may be revised at any time; any price change is notified to the Client at least 30 days before taking effect and only applies to the next billing cycle.

With monthly billing, payment is made by credit card or SEPA direct debit through a secure payment provider, charged automatically on the subscription anniversary date. With yearly billing, the subscription is invoiced once for twelve months at the price of ten; the invoice is payable by bank transfer within 30 days of issue. On yearly Pro or Premium plans, the price is locked for as long as the subscription is not cancelled. Invoices are available in the Client's account.

If a direct debit fails or an invoice remains unpaid on its due date, Plat du Jour reserves the right, after a reminder left unanswered for 7 days, to suspend access to the service until payment is made, without this suspension releasing the Client from its payment obligations.

With monthly billing, the subscription is taken out for an initial term of one month, tacitly renewed for successive one-month periods, with no commitment. With yearly billing, it is taken out for twelve months and tacitly renewed for successive twelve-month periods. The Client may cancel at any time from their dashboard or by email at contact@platdujour.app.

Cancellation takes effect at the end of the current period (month or year). No pro rata refund is granted for a period that has started, including with yearly billing. The Client's data remains accessible for 30 days after cancellation and is then deleted, unless retention is required by law.

The Client may change plans (upgrade or downgrade) at any time from their dashboard. In case of an upgrade, the new rate applies immediately pro rata for the remaining days. In case of a downgrade, the new rate applies at the next billing cycle.

In accordance with Article L.221-3 of the French Consumer Code, professionals whose contract falls within the scope of their main activity do not benefit from the right of withdrawal. The 15-day free trial provided in Article 4 nevertheless serves as a no-commitment test period.

The Client undertakes to use the service in accordance with the Terms of Use, to provide accurate information, to keep their payment methods up to date, and not to compromise the integrity of the service (reverse engineering, mass scraping, intrusion attempts, circumvention of technical limits).

Plat du Jour commits to providing a service with a target of 99% monthly availability, excluding planned interruptions or force majeure. Support is provided according to the following response times:

• Essentiel plan: online help guide and email support within 48 business hours
• Pro plan: support within 48 business hours, kick-off video call and monthly group webinar
• Premium plan: priority support within 24 business hours, setup carried out by Plat du Jour and a monthly video call

Plat du Jour provides the service under a best-efforts obligation. The publisher shall not be held liable for indirect damages (loss of revenue, loss of customers, damage to image) or for malfunctions resulting from third-party services (messaging platforms, social networks, search engines).

In any event, Plat du Jour's liability, if engaged, is strictly limited to the amount excl. tax actually paid by the Client during the twelve (12) months preceding the triggering event.

Neither party shall be held liable for any failure to fulfill its obligations resulting from force majeure as defined in Article 1218 of the French Civil Code, including widespread Internet outage, failure of a critical third-party provider (Convex, Bunny CDN, AI providers, messaging services), government action, or natural disaster.

In the performance of the contract, Plat du Jour acts as a data processor within the meaning of Article 28 of the GDPR for end-customer data that the Restaurateur may collect (WhatsApp messages, reviews, orders). A Data Processing Agreement (DPA) can be signed upon simple request to contact@platdujour.app.

These ToS are governed by French law. In case of dispute, the parties shall endeavor to find an amicable solution. Failing that, exclusive jurisdiction is attributed to the competent French courts, notwithstanding plurality of defendants or warranty claims.